Returns Policy
If you are not satisfied with your purchase, you are welcome to return any items ordered within 7 days, beginning the day after your order is delivered. Items must be returned unused, in perfect condition. Cost of returns postage is customer’s responsibility. We do not accept liability for packages damaged during transit back to us
Faulty Returns
If the product you receive is faulty please contact info@uniformcitybahamas.com. We will need to know the order number and a full description of the fault.
Returns procedure
1) Replace item(s) back in the original packaging.
2) Send your parcel and post back to: Uniform City, Freeport, G.B. Bahamas
3) It is your responsibility to wrap items adequately to prevent damage. For your own protection we recommend that you send the parcel using DHL that insures you to the value of the goods and ask for proof of postage.
You will receive an email to confirm that your return has been received and upon examination we will issue a refund or exchange within 72 hours. The length of time refunds take may vary depending on the card issuer. Please allow 10 working days for the refund to appear on your credit card or bank statement.
If you are unsure of the returns policy at anytime please contact Uniform City at info@uniformcitybahamas.com.
(Monday - Saturday 10 a.m. to 6 p.m.).
